Terms and Conditions

Welcome

The YMCA, on behalf of Melbourne City Council (Council), welcomes you to the City of Melbourne Aquatic and Recreation Facilities. This facility is managed by YMCA and owned by Council.

At the City of Melbourne Aquatic and Recreation Facilities community comes first. We believe in building community connections and are proud to contribute to creating a vibrant and inclusive City of Melbourne.

To guarantee a safe and enjoyable experience for all, please take a moment to familiarise yourself with the below Conditions of Entry.

These conditions apply to the following sites operated by YMCA Victoria:

• North Melbourne Recreation Centre (206–208 Errol Street, North Melbourne)
• North Melbourne Community Centre (49–53 Buncle Street, North Melbourne)
• Carlton Baths (248 Rathdowne Street, Carlton)
• Kensington Community and Recreation Centre (99 Altona Street, Kensington)
• Riverslide Skatepark (Boathouse Drive, Melbourne)
• Yarra’s Edge Recreation Space (South Wharf Promenade, Docklands)
• Docklands Sports Courts (398 Docklands Drive, Docklands)
• Flagstaff Gardens Tennis Courts (309–311 William Street, Melbourne)
• Docklands Hub (80 Harbour Esplanade, Docklands)

Entering the Facility

By entering the Facility, you must, at all times, comply with:

• All posted signs and instructions provided by staff from either the YMCA or Council, including emergency procedures.
• The specific conditions of entry applicable to different areas within the facility, including dress-code and attire standards.

To the fullest extent permitted by law, YMCA and Council retain the right to deny you entry to the Facility, require you to leave, or cancel/suspend your membership, for any reason, including but not limited to:

• Bringing or attempting to bring an animal on the premises, except where it is a guide or assistance/service animal.
• Bringing, or attempting to bring, prohibited items on the premises, including alcohol, drugs, weapons, glass, and other objects reasonably capable of causing harm.
• Being, or appearing to be, under the influence of drugs or alcohol.
• Engaging in, or attempting to engage in, any of the prohibited behaviours outlined below.

Prohibited Behaviour

• Smoking, or using, electronic cigarettes (including vapes).
• Using offensive language or engaging in offensive behaviour.
• No drinking alcohol or taking prohibited substances.
• Displaying offensive images, symbols or text, including tattoos and clothing.
• Disrespecting other patrons or staff.
• Damaging or stealing property belonging to the facility or patrons.
• Interfering with the enjoyment of the premises by other patrons.
• Endangering or causing injury to patrons and staff.
• Obstructing or hindering YMCA or Council staff from performing their duties.
• Bringing glass, sharp items or weapons into the facility.

The facility reserves the right to refuse entry to any person and/or request any person to leave if they could cause harm or public nuisance or fail to act in a safe and lawful manner.

Children and Supervision

• Children under 10 years must be actively supervised at all times by a person over 16 years of age.
• Children under 5 years must be accompanied in the water and within arm’s reach at all times.
• Children between 5 and 9 years must be visible and accessible by a parent, guardian or carer at all times.
• Groups will not be admitted where supervision ratios exceed 1:2 for children under 5 years.
• Groups will not be admitted where supervision ratios exceed 1:4 for children aged 5–9 years.

Personal Property

Your personal property must not be left unattended, except in a secured locker.

City of Melbourne Aquatic and Recreation Facilities will not take responsibility for stolen, lost or damaged goods.

Photography and Privacy

Capturing photos or videos of your child during swimming lessons is permitted under the following strict conditions:

• You must obtain consent from all individuals captured.
• It is illegal to publish or broadcast images without consent.
• No cameras or recording devices are permitted in change room areas.

Failure to comply may result in immediate removal from the Centre and referral to authorities.

CCTV

Closed-circuit television (CCTV) cameras are in operation throughout the facility.

Prior consent from YMCA or Council staff is required for any audio or visual recording devices or private services.

Aquatic Area

• Follow the Watch Around Water Policy at all times.
• No running, diving (outside designated areas), or rough play.
• Infants and toddlers must wear aqua nappies.
• Shower before entering pools.
• Do not enter the pool if you have had gastro or diarrhoea in the last 14 days.
• Appropriate swimwear only.
• Motionless breath-holding activities are not permitted.

Gym & Group Fitness

• Completion of a pre-exercise questionnaire is required.
• Towels must be used on equipment.
• Closed footwear and appropriate clothing must be worn.
• Youth aged 13–15 require adult supervision unless enrolled in a teen program.

Our Policies

Keeping our staff, customers and community safe. View our policies.

Liability

You are responsible for any damage caused by yourself or accompanying children.

YMCA and Council do not accept liability for injury, death, or loss of property to the extent permitted by law.