WELCOME

The YMCA, on behalf of Melbourne City Council (Council), welcomes you to the City of Melbourne Aquatic and Recreation Facilities. This facility is managed by YMCA and owned by Council.

At the City of Melbourne Aquatic and Recreation Facilities community comes first. We believe in building community connections and are proud to contribute to creating a vibrant and inclusive City of Melbourne.

To guarantee a safe and enjoyable experience for all, please take a moment to familiarise yourself with the below Conditions of Entry.

These conditions apply to the following sites operated by YMCA Victoria:

• North Melbourne Recreation Centre (206–208 Errol Street, North Melbourne)
• North Melbourne Community Centre (49–53 Buncle Street, North Melbourne)
• Carlton Baths (248 Rathdowne Street, Carlton)
• Kensington Community and Recreation Centre (99 Altona Street, Kensington)
• Riverslide Skatepark (Boathouse Drive, Melbourne)
• Yarra's Edge Recreation Space (South Wharf Promenade, Docklands)
• Docklands Sports Courts (398 Docklands Drive, Docklands)
• Flagstaff Gardens Tennis Courts (309–311 William Street, Melbourne)
• Docklands Hub (80 Harbour Esplanade, Docklands)

ENTERING THE FACILITY

By entering the Facility, you must, at all times, comply with:

• All posted signs and instructions provided by staff from either the YMCA or Council, including emergency procedures.
• The specific conditions of entry applicable to different areas within the facility, including dress-code and attire standards.
• To the fullest extent permitted by law, YMCA and Council retain the right to deny you entry to the Facility, require you to leave, or cancel/suspend your membership, for any reason, including but not limited to:
  • Bringing or attempting to bring, an animal on the premises, except where it is a guide or assistance/service animal.
  • Bringing, or attempting to bring, prohibited items on the premises, including alcohol, drugs, weapons, glass, and other objects reasonably capable of causing harm.
  • Being, or appearing to be, under the influence of drugs or alcohol.
  • Engaging in, or attempting to engage in, any of the prohibited behaviours outlined below:

PROHIBITED BEHAVIOUR

• Smoking, or using, electronic cigarettes (including vapes).
• Using offensive language or engaging in offensive behaviour.
• No drinking alcohol or taking prohibited substances. Note: Staff have the right to refuse entry if they believe a patron is intoxicated or under the influence.
• Displaying offensive images, symbols or text, including tattoos and clothing.
• Disrespecting other patrons or staff.
• Not damaging or stealing property belonging to the facility or patrons visiting the facility.
• Interfering with the enjoyment of the premises by other patrons.
• Endangering or causing injury to patrons and staff.
• Obstructing or hindering YMCA or Council staff from performing their duties.
• Causing damage to the premises or any property.
• Not bringing glass, sharp items, weapons into the facility.
• The facility reserves the right to refuse entry to any person and/or request any person to leave if they could cause harm or public nuisance or fail to act in the outlined safe and lawful manner (listed above and in these conditions of entry).

CHILDREN AND SUPERVISION

• Children under 12 years must be actively supervised at all times by a person over 16 years of age.
• Children under 5 years must be accompanied in the facility and within arm's reach at all times.
• Children between 5 and 11 years must be visible and accessible by a parent, guardian or carer at all times.
• Groups will not be admitted where the number of parents, guardians, or carers supervising children under 5 years exceeds the ratio 1:2.
• Groups will not be admitted where the number of parents, guardians, or carers supervising children between 5 to 9 years exceeds the ratio 1:4.

PERSONAL PROPERTY

• Your personal property must not be left unattended, except in a secured locker.
• City of Melbourne Aquatic and Recreation Facilities will not take responsibility for stolen, lost or damaged goods.

PHOTOGRAPHY AND PRIVACY

• Capturing photos or videos of your child during swimming lessons is permitted under the following strict conditions to respect the privacy and safety of others:
  • You must obtain consent from all individuals captured in the image or video.
  • It is illegal to publish or broadcast images without consent.
  • Under no circumstances are cameras, mobile phones, or video recording devices to be used in change room areas.
• Failure to comply may result in immediate removal from the Centre and referral to authorities if necessary.

CCTV

• Closed-circuit television (CCTV) cameras are in operation throughout the facility.
• Prior consent from YMCA or Council staff is required for the use of cameras, video cameras, or any other audio or visual recording devices.
• Prior consent from YMCA or Council staff is required for any private services to be performed within the facility.

Please see below for Area specific Terms and conditions of entry:

AQUATIC AREA

• Follow our Watch Around Water Policy at all times. Including Supervision of Children listed below:
• Children under 12 years must be actively supervised at all times by a person over 16 years of age.
• Children under 5 years must be accompanied in the water and within arm's reach at all times.
• Children between 5 and 12 years must be visible and accessible by a parent, guardian or carer at all times.
• Groups will not be admitted where the number of parents, guardians, or carers supervising children under 5 years exceeds the ratio 1:2.
• Groups will not be admitted where the number of parents, guardians, or carers supervising children between 5 to 9 years exceeds the ratio 1:4.
• No running, diving (outside of designated areas), or rough play.
• Infants, Babies/toddlers must wear aqua nappies – standard nappies are not permitted.
• Showers must be taken before entering pools.
• Entry is at your own risk.
• Do not enter the pool if you have had diarrhea or gastro in the last 14 days (crypto risk).
• No glass containers in the pool area.
• Appropriate swimwear only (no street clothing, denim, or underwear).
• Motionless Breath Holding activities are not permitted. Hypoxic training activities must have prior permission from centre management.

AQUA PLAY AREAS / SPLASH PARKS

• Height or age restrictions may apply.
• No running.
• Slide feet first.
• Ride one at a time.
• Exit the slide once you have finished.
• Suitable swimwear required.
• Follow our Watch Around Water Policy at all times.

GYM & GROUP FITNESS

• You must complete a pre-exercise questionnaire before using the gym.
• Towels must be used on equipment.
• Return weights and equipment after use.

• Under 18’s are not able to attend the Gym or Group Fitness on a casual basis

• Members under 18 must complete an induction and Discovery Planning session prior to using the facility

• Once the Discovery Planning session is complete, the youth member is able to use the facility without a guardian

• Closed footwear and appropriate exercise clothing must be worn at all times.
• Being mindful of others by sharing space and equipment.

SKATE PARKS

• Skateboarding, Inline Skating, Bicycle riding and Scooter riding are inherently dangerous activities. Users enter and use the skate park at their own risk. The use of safety gear such as, wearing a helmet, wrist guards, knee and elbow pads is highly recommended. Free use of safety equipment is available during the staffed hours of operation.
• Animals, glass items, radio-controlled vehicles, scooters with electric bicycles and unauthorised vehicles are not permitted on the skate park surface.
• To ensure the safety of all users and looking out for each other can help minimise injuries and ensure everyone has a good time, please consider the following:
  • Be aware of others in the park and how they are using it.
  • Do not block obstacles and take turns when it is busy.
  • Follow direction of traffic, don't ride against traffic and watch out for blind spots.
  • Always give way to people coming up the ramps and allow plenty of space.
  • Regularly check your equipment to ensure it's safe.
• When is the best time to use the skate park?
• Picking the best time can help you get the most out of your visit. The YMCA encourages younger people and beginners to visit earlier in the day, when the skate park is quieter, as it can get busier during the afternoon and night sessions. Speak to YMCA staff if you need help navigating the skate park.

STADIUM / SPORTS HALL

• No food or drink (except water) on court surfaces.
• Correct footwear must be worn – non-marking soles required.
• Spectators must remain off the playing surface.
• Do not use equipment unless booked or authorised.

OUR POLICIES

Keeping our staff, customer and community safe. Please see link to view our policies. Specifically in Child safety, Occupational health and safety and Environmental.

LIABILITY

• You will be held responsible for any damage caused to the premises or any property on the premises by yourself or any accompanying children.
• The YMCA and the Council do not accept liability for any injury or death of any person at the premises for any loss or damage to personal property on the premises, to the extent permitted by law.
• If any of these Conditions of Entry, or part thereof, are held to be illegal, invalid, void or unenforceable, that condition is severable, without affecting the validity or enforceability of the remaining part of that Condition or the other Conditions.

WARNING: If you participate in these activities your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 if you are killed or injured because these activities were not supplied with due care and skill or were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in or on this sign.

NOTE: The change to your rights, as set out here, does not apply if your death or injury is due to gross negligence on the supplier's part. "Gross negligence", in relation to an act or omission, means doing the act or committing to doing an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.